Strip away the hype, and discover business communications techniques that really work
• The truth about communicating for results
• The truth about running great meetings and delivering winning presentations
•The truth about motivating teams and influencing decision-makers at every level
• The truth about providing feedback, problem-solving, interviewing, and more...
What do we know-really know-about business communication? What are the best ways to motivate action now and gain lasting influence in any organization? This book reveals what really works: 59 proven principles and breakthrough communication techniques you can start using right now.
You'll discover how to recognize your audience's unspoken expectations; run more effective meetings; develop powerfully motivating presentations; give teams clearer direction; brainstorm and problem-solve more efficiently; successfully interview; listen, and give feedback; influence difficult colleagues; make the most of informal communication; even communicate more effectively with global colleagues.