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"It is an honor to recommend this fabulous book!
P. M. Forni's thoughtful discussion of the importance of civility in today's hectic world will surely help readers find viable solutions for dealing with a variety of rude situations."
-Peggy Post, director of the Emily Post Institute and author of Emily Post Etiquette, 17th edition
How can you prevent people from being rude?
What should you do when...
...a colleague takes credit for your work?
.... a disruptive child ruins your meal in a restaurant?
...you receive an offensive e-mail?
...your child interrupts an adult conversation?
...new neighbors are noisy?
The answer?
Embrace civility.
P. M. Forni's thoughtful discussion of the importance of civility in today's hectic world will surely help readers find viable solutions for dealing with a variety of rude situations."
-Peggy Post, director of the Emily Post Institute and author of Emily Post Etiquette, 17th edition
How can you prevent people from being rude?
What should you do when...
...a colleague takes credit for your work?
.... a disruptive child ruins your meal in a restaurant?
...you receive an offensive e-mail?
...your child interrupts an adult conversation?
...new neighbors are noisy?
The answer?
Embrace civility.