In business today, the global competition is fierce and your ammunition is the timeless factor of quality. The Robust Organization will show you the road to quality through sound organizational structures that follow proven engineering principles. Inside you'll find valuable information that will help you organize your company to the best of its potential. Topics include:
• A strategy for quality.
• Elements of quality.
• Tactical and strategic thinking about change.
• How to implement change.
• Corporate philosophy.
• Attributes and controls of a robust process.
• Goals and functions of a robust process.
• The notion of stability.
• How to design the organization to its potential.
• Components of measurement.
• Reaction to change.
• The corporate team.